Service availability

HMRC is committed to providing Online Services that are secure and reliable. To achieve this there are periodic IT releases, service upgrades and maintenance. Our services are unavailable during these times. We will always try to give as much warning as possible and to schedule them to minimise inconvenience.

There is always an IT release during April to get ready for the new tax year and usually a further IT release during October.

Alcohol & Tobacco Warehousing Declarations (ATWD)

Alcohol & Tobacco Warehousing

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 02:00 (Updated 11 May)

Due to a scheduled upgrade you will be unable to access our online service between 16:00 on Saturday 12 May and 02:00 on Sunday 13 May. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Child Trust Fund (CTF)

Child Trust Fund

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service Issues - Child Trust Fund

Construction Industry Scheme (CIS)

Construction Industry Scheme (opens in a new window)

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - Construction Industry Scheme (CIS)

Corporation Tax (CT)

Corporation Tax (opens in a new window)

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - Corporation Tax

Customs Freight Simplified Procedures (CFSP)

CFSP

Full service available

Customs Handling of Import Export Freight (CHIEF)

CHIEF

Full service available

Duty Deferment Electronic Statements (DDES)

DDES (opens in a new window)

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 01:00

Due to a scheduled upgrade you will be unable to access our online service for a period of 10 minutes between 16:00 on Saturday 12 May and 01:00 on Sunday 13 May. We apologise for any inconvenience this may cause.

Duty Stamps

Duty Stamps

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 02:00 (Updated 11 May)

Due to a scheduled upgrade you will be unable to access our online service between 16:00 on Saturday 12 May and 02:00 on Sunday 13 May. We apologise for any inconvenience this may cause.

EC Sales List (ECSL)

ECSL

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 02:00 (Updated 11 May)

Due to a scheduled upgrade you will be unable to access our online service between 16:00 on Saturday 12 May and 02:00 on Sunday 13 May. If you use commercial software you will experience a delay in receiving your online acknowledgement to submissions made however there will be a 10 minute period when you will be unable to access the service. Please do not attempt to resubmit your submission. We apologise for any inconvenience this may cause.

Electronic Binding Tariff Information (eBTI)

eBTI

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 01:00

Due to a scheduled upgrade you will be unable to access our online service for a period of 10 minutes between 16:00 on Saturday 12 May and 01:00 on Sunday 13 May. We apologise for any inconvenience this may cause.

Employment Status Indicator (ESI)

Employment Status Indicator (ESI)

Full service available

EU VAT Refunds

EU VAT Refunds

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - EU VAT Refunds

Excise Movement and Control System (EMCS)

EMCS

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - EMCS

Import Control System (ICS)

Import Control System (ICS) (opens in a new window)

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - ICS

Intrastat (IS2)

Intrastat (IS2) (opens in a new window)

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 01:00

Due to a scheduled upgrade you will be unable to access our online service for a period of 10 minutes between 16:00 on Saturday 12 May and 01:00 on Sunday 13 May. We apologise for any inconvenience this may cause.

National Export System (NES) email

NES email

Full service available

National Export System (NES) Web

NES Web (opens in a new window)

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 01:00

Due to a scheduled upgrade you will be unable to access our online service for a period of 10 minutes between 16:00 on Saturday 12 May and 01:00 on Sunday 13 May. We apologise for any inconvenience this may cause.

National Export System (NES) XML (Schema)

NES XML (Schema)

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 02:00 (Updated 11 May)

Due to a scheduled upgrade you will experience a delay in receiving your online acknowledgement to submissions made between 16:00 on Saturday 12 May and 02:00 on Sunday 13 May. Your acknowledgement will be sent once the service is restored. Please do not attempt to resubmit your submission. During this time there will also be a period of 10 minutes when you will be unable to access the service. We apologise for any inconvenience this may cause.

New Computerised Transit System (NCTS) email

NCTS email

Full service available

New Computerised Transit System (NCTS) Web

NCTS Web

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 02:00 (Updated 11 May)

Due to a scheduled upgrade you will be unable to access our online service between 16:00 on Saturday 12 May and 02:00 on Sunday 13 May. We apologise for any inconvenience this may cause. Permission is granted to use paper Fallback procedures during this time in accordance with Customs Information Paper (09)28

New Computerised Transit System (NCTS) XML

NCTS XML

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 02:00 (Updated 11 May)

Due to a scheduled upgrade you will be unable to access our online service between 16:00 on Saturday 12 May and 02:00 on Sunday 13 May. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause. Permission is granted to use paper Fallback procedures during this time in accordance with Customs Information Paper (09)28

Online Agent Authorisation

Get authorisation to act on a client's behalf

Full service available

Pay As You Earn (PAYE)

PAYE (opens in a new window)

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - PAYE

Pension Schemes

Pension Schemes (opens in a new window)

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - Pension Schemes

Rebated Oils Enquiry Services

Rebated Oils Enquiry Service

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 01:00

Due to a scheduled upgrade you will be unable to access our online service for a period of 10 minutes between 16:00 on Saturday 12 May and 01:00 on Sunday 13 May. We apologise for any inconvenience this may cause.

Registered dealers in controlled oil (RDCO) Electronic returns

RDCO Electronic returns

Full service available

Reverse Charge Sales List (RCSL)

Reverse Charge Sales List (RCSL)

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 02:00 (Updated 11 May)

Due to a scheduled upgrade you will be unable to access our online service between 16:00 on Saturday 12 May and 02:00 on Sunday 13 May. We apologise for any inconvenience this may cause.

Wednesday 16 May 20:00 - 23:00

Due to a scheduled upgrade you will be unable to access our online service between 20:00 and 23:00 on Wednesday 16 May. We apologise for any inconvenience this may cause.

Secure Electronic Transfer (SET)

Full service available

Secure Online Forms

Full service available

Self Assessment (SA)

Self Assessment (opens in a new window)

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - Self Assessment

Shared Workspace

Shared Workspace

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - Shared Workspace

Stamp Taxes

Stamp Taxes

Full service available

Please follow the link below for information on any current service issues that may affect you:

Service issues - Stamp Taxes

Tied Oils Enquiry Service

Tied Oils Enquiry Service (opens in a new window)

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 01:00

Due to a scheduled upgrade you will be unable to access our online service for a period of 10 minutes between 16:00 on Saturday 12 May and 01:00 on Sunday 13 May. We apologise for any inconvenience this may cause.

VAT Online

VAT Online

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 02:00 (Updated 11 May)

Due to a scheduled upgrade you will be unable to access our online service for registration or to make changes to your details between 16:00 on Saturday 12 May and 02:00 on Sunday 13 May. However you will be able to submit your returns during this time. You can still register and enrol for online services at the Government Gateway. We apologise for any inconvenience this may cause.

Wednesday 16 May 20:00 - 23:00

Due to a scheduled upgrade you will be unable to access our online service to make changes to your details between 20:00 and 23:00 on Wednesday 16 May. However you will be able to submit your returns during this time. You can still register and enrol for online services at the Government Gateway. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - VAT Online

VAT On e-Services (VOES)

VOES

Full service available except where indicated below

Saturday 12 May 16:00 - Sunday 13 May 01:00

Due to a scheduled upgrade you will be unable to access our online service for a period of 10 minutes between 16:00 on Saturday 12 May and 01:00 on Sunday 13 May. We apologise for any inconvenience this may cause.