There is a web-based means of self-classifying your goods provided by Business Link. UK Trade Tariff.
If, after going to the web-based Tariff there is still an uncertainty about the correct tariff classification of specific goods, advice can be sought from the Tariff Classification Service up to a maximum of three items.
However, you should be aware that whilst every care is taken to provide accurate advice, verbal advice is not legally binding. If there remains any element of doubt we recommend that you apply for a Binding Tariff Information (BTI).
Tel: 01702 366077 (National Call Rates apply).
Opening hours: 9.00 am to 5.00 pm Monday to Thursday, with the exception of the second Wednesday of each month when the advice line will be closed between 10.00 am and 11.00 am. Friday opening hours are 9.00 am to 4.30 pm (excluding Bank Holidays).
When using the advice line you will be given the opportunity to select the most appropriate route for your enquiry from a small number of options.
Option 1: Food, animals, chemicals, plastic, rubber and textiles including garments.
Option 2: Electrical and mechanical items, miscellaneous goods including printed matter, wood and vehicles.
Option 0: For a legally binding tariff information (BTI) application form.
Full product details, including analytical breakdowns where necessary, are required before a Classifier can help you.
For all other enquiries, including Duty Rates and VAT telephone the VAT, Excise and Customs helpline.
FAQs Classifying your goods
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Tariff Classification Service (Acrobat PDF, 11KB) 
