Service issues - Corporation Tax

 

HM Revenue & Customs (HMRC) will describe here any current important issues that customers using this online service may come across. They will let you know what to do if you are affected. HMRC are sorry for any inconvenience these may cause. If you need help with anything not listed here, please visit our Frequently Asked Questions or contact the Online Service helpdesk.

Changes that may affect your Company Tax Return

Oil and gas fiscal regime

In the Autumn Statement, the Chancellor of the Exchequer announced that the government would shortly set out major reforms to the oil and gas fiscal regime. Finance Bill 2015 will introduce legislation to reduce the rate of supplementary charge from 32% to 20% to encourage additional investment and drive higher production. The reduction will be backdated to 1 January 2015.

Marginal relief for ring fence profit remained unchanged for financial year 2015 but with the abolition of small profit rate for non-ring fence profits, a system change is required.

The HMRC Corporation Tax online service will be updated with the new supplementary rate and marginal relief by the end of 31 July 2015.

You can file online before the Corporation Tax online service is updated

    • If your accounting period does not span 1 January 2015, and/or

    • you are not claiming marginal relief for financial year 2015

If you have an urgent need to file your Company Tax Return before 31 July 2015, please contact your HMRC office for further advice.

HMRC CT Online Filing Software - AC60/AC61 Micro Entity Accounts

We are aware that there is an issue with micro entity accounts not accepting negative amounts at AC60/AC61.

If this issue affects you, there are two alternative options available.

    1) Complete full statutory accounts

    2) Attach PDF accounts with an explanation 'Micro Entity accounts would not accept negative amount at AC60/61.

We apologise for the inconvenience caused.

HMRC CT Online filing software - Called up share capital

Companies limited by guarantee (who do not have share capital) can still use HMRC's software to submit your Company Tax return and accounts. You should enter the amount that the company's members have agreed to contribute in the event of the company being wound up at AC70 as called up share capital (and in boxes AC280/AC281 for the current period and AC273/AC274 for previous period). You should also enter a suitable explanatory note in the Accounts notes - Called up share capital - additional information box.

If after considering the above, you continue to experience a problem, please contact the Online Service helpdesk.

HMRC online filing software – Computations trading losses summary page

We are currently investigating an issue affecting some of the losses information displayed on the Trading losses summary page where previously entered data is not displayed. This is a 'display only' problem and does not affect the losses data entered and submitted to HMRC.

If you feel you are affected by this issue we recommend you first check the Computations losses data in the Output file (select view and print link) where the loss data should display correctly, before you submit to HMRC.

HMRC apologise for any inconvenience.

If after considering the above, you continue to experience a problem, please contact the Online Service helpdesk.

System Error message when Downloading HMRC CT600 Return

We are aware that some customers may receive a System Error message when trying to download the HMRC CT600 tax return.

This error can be generated for the following reasons:

1. You are attempting to download a return shortly after activating the Corporation tax online service. You need to wait approx. 48 working hours after service activation before you attempt to download.

2. You are attempting to download a return whilst using foreign language settings in your Internet Browser. You need to ensure your Browser is set to use an English Language setting.

If after considering the above, you continue to experience this problem please contact the Online Service helpdesk.

Download issues with HMRC CT Online filing software

We are aware that some customers are initially unable to download the new HMRC CT Online filing software and are receiving an error message advising that either ‘pdf couldn’t be downloaded’ or ‘Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later’.

If you use Microsoft Internet Explorer you may need to adjust your settings to successfully download the software.

We have provided some guidance for customers who may need to do this.

If you are still unable to download after following the guidance please contact the Online Service helpdesk.

HMRC CT Online filing software security Trust setting changes

Before Adobe Reader will allow you to use the HMRC CT Online filing software you will need to enable the security trust settings once the form has been successfully downloaded. We have produced a handy Guide on changing trust settings and common problems with solutions to assist you with these changes. For information: You can also access these instructions from the ‘Introduction’ screen within the form once it has been downloaded.

If you are still experience problems with the trust setting changes after following the guidance please contact the Online Service helpdesk.

HMRC online filing software - Accounts template Common Errors

You may need to select "next" on the linked error page to remove the message after applying the solution.

Error Message & HMRC Formula


Solution


The balance sheet does not tally. Shareholders funds must equal the total net assets (liabilities).


AC80 = AC70+AC74+AC76. AC80 must equal AC68.


Check and amend your answers at AC80 & AC60, both values must be the same.


The balance sheet does not tally. Your net assets should agree to your total shareholders funds. i.e. AC69 net assets must equal AC81 Total shareholders funds.


AC81 = AC71+AC75+AC77. AC81 must equal AC69


Check and amend your answers at AC81 & AC69, both values must be the same.


The total must be positive.


The net book value must tally with the intangible fixed assets value in the balance sheet.


AC122 = AC117-AC121. Total must be positive. AC122 value must match entry in AC42


Check and amend your answers at AC122 & AC42, both values must be the same.


The total must be positive.


The net book value must tally with the intangible fixed assets value in the balance sheet.


AC123 = AC114-AC118. Total must be positive. AC123 value must match entry in AC43


Check and amend your answers at AC123 & AC43, both values must be the same.


The total must be positive.


The net book value must tally with the tangible fixed assets value in the balance sheet.


Total must be positive. Total of all AC132 entries. AC132 must equal entry in AC44


(AC132A-E = AC127 – AC131)


Check and amend your answers at AC132 & AC44, both values must be the same.


The total must be positive.


The net book value must tally with the tangible fixed assets value in the balance sheet.


Total must be positive. Total of all AC133 entries. AC133 must equal entry in AC45.


(AC133A-E = AC124 – AC128)


Check and amend your answers at AC133 & AC45, both values must be the same.


The total must tally with the debtors value in the balance sheet.


AC140 = AC134+AC136+AC138


AC140 must equal value in AC52


Check and amend your answers at AC140 & AC52, both values must be the same.


The total must tally with the debtors value in the balance sheet.


AC141 = AC135+AC137+AC139


AC141 must equal value in AC53


Check and amend your answers at AC141 & AC53, both values must be the same.


The total must tally with the creditors-amounts falling due within one year value in the balance sheet.


AC154 = AC142+AC144+AC146+AC148+AC150+AC152


AC154 must equal value in AC58


Check and amend your answers at AC154 & AC58, both values must be the same.


The total must tally with the creditors-amounts falling due within one year value in the balance sheet.


AC155 = AC143+AC145+AC147+AC149+AC151+AC153


AC155 must equal value in AC59


Check and amend your answers at AC155 & AC59, both values must be the same.


The total must tally with the creditors-amounts falling due after more than one year value in the balance sheet.


AC162 = AC156+AC158+AC160


AC162 must equal value in AC64


Check and amend your answers at AC162 & AC64, both values must be the same.


The total must tally with the creditors-amounts falling due after more than one year value in the balance sheet.


AC163 = AC157+AC159+AC161


AC163 must equal value in AC65


Check and amend your answers at AC163 & AC65, both values must be the same.


The retained profit at xxxx-xx-xx must tally with the value in the balance sheet.


AC187 = AC184+AC185-AC186


AC187 must equal AC74


Check and amend your answers at AC187 & AC74, both values must be the same.


The at start date total for revaluation reserves must tally with the revaluation reserve value in the balance sheet.


AC188 = 0-99999999.


AC188 must equal AC77


Check and amend your answers at AC188 & AC77, both values must be the same.


Surplus or deficit arising from revaluation must tally with the revaluation surplus value in the gains and losses.


AC189 = -99999999 to +99999999


AC189 must equal AC221


Check and amend your answers at AC189 & AC221, both values must be the same.


The at end date total for revaluation reserves must tally with the revaluation reserve value in the balance sheet.


AC190 = AC188+ AC189


AC190 must equal AC76


Check and amend your answers at AC190 & AC76, both values must be the same.


The retained profit at xxxx-xx-xx must tally with the value in the balance sheet.


AC218 = AC215+AC216-AC217


Must equal AC75


Check and amend your answers at AC218 & AC75, both values must be the same.


The total must tally with the stocks value in the balance sheet.


AC271 = AC261+AC263+AC265+AC267+AC269


Must equal AC50


Check and amend your answers at AC271 & AC50, both values must be the same.


The total must tally with the stocks value in the balance sheet.


AC272 = AC262+AC264+AC266+AC268+AC270


Must equal AC51


Check and amend your answers at AC272 & AC51, both values must be the same.


$START-DATA$ title=Service issues - Corporation Tax^ summary=Details the current problems identified with Corporation Tax service and any workarounds or fixes applicable.^ doctype=InformationSheet^ date=22-May-2015^ author=DS4813146^ $END-DATA$
 
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