Service availability

 

Contents

Alcohol & Tobacco Warehousing Declarations (ATWD)

Annual Tax on Enveloped Dwellings (ATED)

Charities

Child Benefit

Child Trust Fund (CTF)

Construction Industry Scheme (CIS)

Corporation Tax (CT)

Customs Freight Simplified Procedures (CFSP)

Customs Handling of Import Export Freight (CHIEF)

Duty Deferment Electronic Statements (DDES)

Duty Stamps

EC Sales List (ECSL)

Electronic Binding Tariff Information (eBTI)

EU VAT Refunds

Excise Movement and Control System (EMCS)

Foreign Account Tax Compliance Act (FATCA)

Gambling Tax

Import Control System (ICS)

Intrastat (IS2)

Machine Games Duty (MGD)

National Export System (NES) email

National Export System (NES) Web

National Export System (NES) XML (Schema)

New Computerised Transit System (NCTS) email

New Computerised Transit System (NCTS) Web

New Computerised Transit System (NCTS) XML

Notification of Vehicle Arrivals (NOVA)

Online Agent Authorisation

Online End of Year Expenses and Benefits

Pay As You Earn (PAYE)

Pension Schemes

Qualifying Recognised Overseas Pension Schemes (QROPS)

Rebated Oils Enquiry Services

Registered dealers in controlled oil (RDCO) Electronic returns

Reverse Charge Sales List (RCSL)

Secure Electronic Transfer (SET)

Self Assessment (SA)

Shared Workspace

Stamp Taxes

Tied Oils Enquiry Service

VAT Mini One Stop Shop (MOSS)

VAT Online

VAT On e-Services (VOES)

 

HMRC is committed to providing Online Services that are secure and reliable. To achieve this there are periodic upgrades and maintenance and some Online Services might be unavailable during these times. We will always try to give as much warning as possible and to schedule them to minimise inconvenience.

Alcohol & Tobacco Warehousing Declarations (ATWD)

Alcohol & Tobacco Warehousing

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Annual Tax on Enveloped Dwellings (ATED)

Annual Tax on Enveloped Dwellings

Full service available

Charities

Charities

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service Issues - Charities

Child Benefit

Child Benefit

Full service available

Child Trust Fund (CTF)

Child Trust Fund

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service Issues - Child Trust Fund

Construction Industry Scheme (CIS)

Construction Industry Scheme (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - Construction Industry Scheme (CIS)

Corporation Tax (CT)

Corporation Tax (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - Corporation Tax

Customs Freight Simplified Procedures (CFSP)

CFSP

Full service available

Customs Handling of Import Export Freight (CHIEF)

CHIEF

Full service available

Duty Deferment Electronic Statements (DDES)

DDES (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Duty Stamps

Duty Stamps

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

EC Sales List (ECSL)

ECSL

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Electronic Binding Tariff Information (eBTI)

eBTI

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

EU VAT Refunds

EU VAT Refunds

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - EU VAT Refunds

Excise Movement and Control System (EMCS)

EMCS

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will also not be able to access the service at this time. We recommend where possible that you wait for EMCS to become available and then submit messages on EMCS in the normal way rather than use fallback procedures. If you cannot wait for EMCS to become available you must follow the fallback procedures detailed in Public Notice 197 and on the EMCS website. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - EMCS

Foreign Account Tax Compliance Act (FATCA)

FATCA

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Gambling Tax

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Import Control System (ICS)

Import Control System (ICS) (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 18:00

Due to a scheduled upgrade you will be unable to submit your Entry Summary Declaration (ENS) between 10:00 and 18:00 on Sunday 30 November. This will affect both the TFE (portal) and CSP route for ICS. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - ICS

Intrastat (IS2)

Intrastat (IS2) (opens in a new window)

Full service available

Machine Games Duty (MGD)

MGD (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - MGD

National Export System (NES) email

NES email

Full service available

National Export System (NES) Web

NES Web (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. During this time CAP declarations will be delayed. We apologise for any inconvenience this may cause.

National Export System (NES) XML (Schema)

NES XML (Schema)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. During this time CAP declarations will be delayed. We apologise for any inconvenience this may cause.

New Computerised Transit System (NCTS) email

NCTS email

Full service available

New Computerised Transit System (NCTS) Web

NCTS Web

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause. If you do not have access to the NCTS email route permission is granted to use paper Fallback procedures during this time. Further information on Fallback procedures is available in the Transit Manual Supplement.

Monday 1 December 08:00 – 22:15

Due to a scheduled upgrade you will be unable to access our online service between 08:00 and 22:15 on Monday 1 December. We apologise for any inconvenience this may cause. If you do not have access to the NCTS email route permission is granted to use paper Fallback procedures during this time. Further information on Fallback procedures is available in the Transit Manual Supplement.

New Computerised Transit System (NCTS) XML

NCTS XML

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your messages at this time. We apologise for any inconvenience this may cause. If you do not have access to the NCTS email route permission is granted to use paper Fallback procedures during this time. Further information on Fallback procedures is available in the Transit Manual Supplement.

Monday 1 December 08:00 – 22:15

Due to a scheduled upgrade you will be unable to access our online service between 08:00 and 22:15 on Monday 1 December. If you use commercial software you will be unable to submit your messages at this time. We apologise for any inconvenience this may cause. If you do not have access to the NCTS email route permission is granted to use paper Fallback procedures during this time. Further information on Fallback procedures is available in the Transit Manual Supplement.

Notification of Vehicle Arrivals (NOVA)

NOVA (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - NOVA

Online Agent Authorisation

Get authorisation to act on a client's behalf

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit at this time. We apologise for any inconvenience this may cause.

Online End of Year Expenses and Benefits

Expenses and Benefits online form

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to submit your Expenses and Benefits forms (P9D, P11D & P11D(b)) between 10:00 and 16:00 on Sunday 30 November. The Online End of Year Expenses and Benefits Service will still be available for forms to be completed however you will be unable to submit them during this period. If you want to complete a P11D(b) only or make an amendment you will be unaffected as these forms should be printed and posted to HMRC. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service Issues - Online End of Year Expenses and Benefits

Pay As You Earn (PAYE)

PAYE (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software or HMRC’s Basic PAYE Tools you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - PAYE

Pension Schemes

Pension Schemes (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - Pension Schemes

Qualifying Recognised Overseas Pension Schemes (QROPS)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - QROPS

Rebated Oils Enquiry Services

Rebated Oils Enquiry Service

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Registered dealers in controlled oil (RDCO) Electronic returns

RDCO Electronic returns

Full service available

Reverse Charge Sales List (RCSL)

Reverse Charge Sales List (RCSL)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Secure Electronic Transfer (SET)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Self Assessment (SA)

Self Assessment (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - Self Assessment

Shared Workspace

Shared Workspace

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - Shared Workspace

Stamp Taxes

Stamp Taxes

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - Stamp Taxes

Tied Oils Enquiry Service

Tied Oils Enquiry Service (opens in a new window)

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

VAT Mini One Stop Shop (MOSS)

MOSS

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - MOSS

VAT Online

VAT Online

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. If you use commercial software you will be unable to submit your returns at this time. We apologise for any inconvenience this may cause.

Please follow the link below for information on any current service issues that may affect you:

Service issues - VAT Online

VAT On e-Services (VOES)

VOES

Full service available except where indicated below

Sunday 30 November 10:00 - 16:00

Due to a scheduled upgrade you will be unable to access our online service between 10:00 and 16:00 on Sunday 30 November. We apologise for any inconvenience this may cause.

$START-DATA$ title=Service availability^ summary=Current service availability: Planned outages and known problems.^ doctype=InformationSheet^ date=25-Nov-2014^ author=dn4288688^ $END-DATA$