Information & Guides
Use the sections below to browse our introductory guides on key topic areas, detailed Public Notices, Information Sheets and Business Briefings.
The sections only contain links to a selection of our documents. If you cannot see what you are looking for, try searching in our Library.
Customs Allowances
Travellers may bring a limited amount of duty-free goods back into the UK. Find out which goods qualify for duty-free allowances and see how your point of departure (EU or non-EU) affects the amounts
Arrivals & Departures
Find out if the Red, Green or Blue channel is right for you when you come back to the UK. Here we explain how it depends upon the country you visited and whether you have duty free goods
Banned & Restricted Goods
Some products on sale abroad may not be brought back to the UK. You may need a licence for some, but others are banned to protect our health and environment. Browse our tips for buying abroad
UK Visitors VAT Refunds
Some visitors to the UK can qualify for VAT refunds on goods purchased during their stay. Read our straightforward guides to see if you qualify and how to make a claim
Diplomatic Privilege
This relief only applies to a limited range of individuals, e.g. diplomatic personnel and visiting armed forces. Find out the specific range of goods and services it covers and how UK suppliers account for the relief
